Air Force Admin/CSS EPR Bullets


Job Description

- Leads 7 mbr-tm; dir milpers ops for 1.3K HAF/SAF Staff Amn & 25 DoD agencies; provides elite spt to top AF ldrs
- Directly supports/advises POTUS, VPOTUS, SecAF, CSAF & CMSAF staff on sensitive close-hold personnel issues
- Facilitates SecAF & CSAF Management Level Reviews; oversees/distributes promotion, PME & command releases
- Coordinates w/ 143 SR & 14 ML senior mil/civ ldrs assigned to the NCR on 40 personnel pgms, policies/procedures


KEY DUTIES: (TR)
- Primary AROWS-R order specialist and UTAPS manager responsible for maintaining status and participation
- Provides administrative support as ODTA for DTS and e-Finance, ensuring accuracy of manpower database
- Operates and maintains squadron SharePoint website, reviewing and managing policies/publications correspondence
- Directly supports Commander, coordinating and scheduling MS Outlook calendar of all front office activities


- Manages all Wing publications and forms development, design, control, storage, lifecycle, and dissemination
- Accountable for timeliness, accuracy, and maintenance of published content to Air Force Portal and SharePoint
- Serves as the MSG focal point, local authority, and expert source of information for all administrative functions
- Prepares, standardizes, and enforces proper governance on all incoming and outgoing official communication


Executive Assistant

- Leads multi-service, civilian & joint team of 16, supporting six divisions & 120+ joint officers, enlisted & civ
- Directly supports four General Officers & a senior civilian; coordinates & schedules all front office activities
- Responsible for USPACOM Strategic Planning & Policy staff actions w/ Components, GCCs, FCCs, JS & OS
- Directorate GPC cardholder; manages budget/purchasing, and maintains supply requirements for J5 directorate


Performance Assessment

- ID'd 196 missing security docs/fixed 96% deficiency; validated 169 billets--secured $4.3M assets/15 ctrl areas

- Highly motivated Airman; earned 5-lvl upgrade training well ahead of peers-- Mbr certified nine months early!

- Opportunist; mastered impromptu eval training; XX raters trained-- processed evals increased XX% monthly

- Governed sq FARM duties; tracked 300 records/scheduled trng f/12 mbrs--enabled 100 percent record compliance

- Maintained 20th BS SharePoint site; granted permissions f/100 users--24 hr access f/members to mission critical info

- Seiz'd Unit CC secretary/sq exec jobs; scheduled appts/meetings, tracked cmd coord; perf's as leader/NCO rdy

- Revised CSL prgm; created/processed/tracked 138 tickets--expedited msn critical network capabilities to 150 sq mbrs
- Created and completed 219 time-sensitive CC admin actions; zero disruption in MXS daily ops--HHQ suspenses met
- Rvw'd/corrected 132 EPRs, 20 decs; reduced backlog & review time by <2 days--98% on time processing rate to FSS
- Active Booster Club lead; assisted w/picking 100lbs of grapes f/local vineyard--$440 earned towards sq holiday party
- Orchestrated Sq/CC call; coordinated presentations/set-up/awards--flawless event for 272 enlisted/civilian personnel

- Aggressively vetted 864 AF FORM 2096's in MILPIDS; assured 100 % accuracy- squadrons personnel files regulated

- Led "High-visibility" 4-Star DV visit; provided log spt/protocol actions/clean-up tm--coined by XXXXXXXX/CC

- Instrumental to BRM team; tracked all unit trng for 394 RCs/284 CORs/49 FARMs--PACAF's largest RM program
- Led 3 crses/12 SAVs; qual'd 9 FARMs/24 RCs/id'd & fixed 53 write-ups--raised initial trng compliance rate to 99%

- Enforced Air Force PII regulations; trained members on importance of protecting PII--amplified Sq's AFI adherence

- Managed leave program; authorized/reconciled 2.5k leave/PTDY requests--enriched unit productivity/Amn resiliency

- Managed and maintained internal office suspense--streamlined office--reduced late reports 75%

- Broad computer background--has knowledge of several computer languages, and posseses elite computer skills

- Developed file systems for all DCO staff agencies and three maintenance squadrons; increased efficiency

- Organized, implemented plan to correct, update squadron s e-mail global information for ORI--key to success

- Base admin assistant chief, developed training procedures on records management, publications, forms management, and special orders--increased personnel qualification 50%

- Manged Sq. UIFs; tracked/secured control rosters/article 15 actions; AFMC/JAG annual review 100% compliant

- Asst' w/Outbound/Rets&Seps merge, vetted 21 task to sharepoint prgm--increased msn efficiency&>cust prg'n time

- Managed monthly ETS roster; Coord/tracked 246 reenlistment and extensions; ensured operational goals cont'd met

- Expediently converted 800 incentive records to electronic media; cleared open discrepancy; 100% MICT compliance

- Critical PDF/DCC member during training exercise Snowbird; processed 132 Amn; ensured 100% on time departure

- Mature beyond rank; expertly assisted trng PERSCO team mbrs; minimized errors & increased mission readiness

- Devlp'd/ implmt'd MXG FY16 budget; spending trends documented for cost cutting analysis; $350K budget upheld

- Spearheaded gp recall/accountability program; MXG recognized as "the standard" for wg recall rosters

- Purged 180+ UPRGs; ARPC received vital prsnl records; electronic record established; simplified VA processing


- Enrolled in Healthcare Admin BA/CCAF prgm; 3 classes to CCAF completion--acquired 3 cred hrs/4.0 GPA!
- Propelled sect unity/processes/15 mbrs; attend'd 4-day PCMH crse--garnered 100% EOC test/2 creds f/CCAF
- Executed GI/GS clinic daily ops; coordinated 375 visits/146 procs--averted $40K MTF ref costs/7K enrollees
- Streamlined pt care follow-up/ref process; revamped cancer tracking tool--certified continuity of care f/43 pts
- Performed TPC checks f/2 clinics; verified DoD eligibility f/420 pts--MTF recaptured $52K f/unfunded prgms
- Orchestrated Sq essentris stand-down; creat'd talking paper/train'd 27 techs--provided standardization f/6 sects
- Bridged gap between hard/elec rec; creat'd GS intake form/clinical checklists--increas'd resource savings 31%


- Sq Wastebuster Mngr; rdy'd 62 excess turn-ins, recycled $183K in assets--gained working stock valued at $4K


- Earned 3 crd hrs t/ BA in Human Resource Mngmt--expanded leadership tool box/enhancing jt ops capabilites
- Mbr of South Sound 1st Service Platoon; built 3 veteran homes--eliminated housing insecurity/homelessness
- PDF NCOIC; created teams to process XXX warfighters--provided direct support to xx AOR's


- Led 3 man CSS team; proc'd 270+ LOEs/EPRs/decs, SAV'd 5 sctns/issued 9K+ parcels--incr'd efncy w/o dlys


- SharePoint lead administrator; revamped outdated website by 35%--site fully optimized for instructor/staff use


- Sq AFPAAS COR; verified/corrected duty statuses for 75 mbrs--ensured 100% accountability for 275 mil/civ prsnl
- Led Wg promo ceremony; authored wg continuity chklst/600+ prsnl--honored milestone 58 Amn/coined by Sq CEM
- Assisted CS w/no-notice urinalysis; gathered 200 samples/4 positive results--supported AF zero tolerance drug policy


- Supervised 4 Amn in UGT; average of 50% OJT core tasks completed in 4 mths--exceptional CDC score/95%


- Validated 1K dependent/15K subsistence authorizations--accurately programmed $60M/SGLI liability benefits
- Directed base in-processing; updated duty status for 100 newly assigned airmen--reached 100% accountability
- Managed MDG SharePoint webpage; assisted site users/contributors--streamlined flow of info for 250+ pers
- Managed Wg LeaveWeb program; validated 2K requests/served 2.8K base users--transactions 99% error free
- Teamed w/ SFS; added Defense Biometric ID System registration station in MPS--one-stop shop for customers
- Coord'd 30 SW/CC Newcomers Orientation; briefed over 125; worked w/ sqs--maximized attendance/up 15%
- Selected CAST lead; facilitated multiple agency collaboration for AD casualty/wounded--seamless operations


- WAPS monitor; ensures all enl mbrs receive CDCs & coords with FSS for in- & out-of-cycle promotion testing
- Oversees UIF process, grp in/out processing; GTC prgm mgr, grp urinalysis & fire evac accountability monitor


- Upheld AF tradition; facilitated X Commander's Calls xx decs and xx awds presented--esprit de corps secured

- Steadfast oversight as Wing SAPM! Assessment suspenses 0%; Mentor/advisor/SA expert-hands on trng 55+ mbrs

- Spearheaded cmd staff awards prgm; vetted all HQ staff pkgs--ensured recognition of all mil/civ personnel

- Selected for IG team as records inspector; visited 2 offices/ID'd 3 errors...prep'd/initiated fixes for compliance

- Great Mentor! Provided retention & retirement guidance to 14 AF officers--eased transition

- Ex COLD SNAP PDF mbr; verified mobility rcrds/mng'd discr rpt--readied 245 deployers for warfighter msn

- "Go-to" Classifications rep; conducted IHT on Duty Status Program to 6 CSS's; incrs'd base accountability rate

- Vol'd 8 hrs at Leukemia & Lymphoma walk; event set up/tear down tm--raised $109K towards cancer research

- Aggressively monitored ofc TRs; dvlp'd procedures to update MilPDS suspense actions-- repeats cut by 90%


- Processed 40 TR's; 300 referral & 15 missing rpts in MilPDS/CMS; minimum errors--ensured mbr rec updated
- Completed 30 hrs of MPF trng; enhanced knowledge of personnel programs -reduced errors in MPF processes
- Oversaw Selective Reenlistment Prgm: coordinated with DFAS/AFPC-44 pay issues rectified/$1M
- Superbly managed 3 MPS sect's during SNCO shortage; conducted trng, led UCI prep--met msn target by 100%
- PDF Team Lead; verified mobility currency of over 400 mbrs/5 real-world deployments--100% qualification
- Updated & revised CSB notification process/procedures; created tracking system--ensured 100% compliance
- Verified mobility currencies & eligibility of 600 deployers--mbrs 100% mission ready/deployed on schedule
- CSB/REDUX program POC; 50 eligibles briefed on entitlements--ensured 100% accuracy w/$1.5M dispersed
- Aggressively monitored section TRs; developed procedures to update MilPDS suspense actions--zero repeats
- PDF accountability NCOIC; verified eligibility of 240 deployers--mbrs 100% msn ready & deployed on-time
- Instructed 27 mbrs on AFI guidance/directed changes within SRB/CJR requests--increased mbr career options
- Team oriented; helped set-up & tear down stage at unit change of command ceremony--lauded by 51 LRS/CC
- Participated in Sq/CC CoC setup/teardown; positive first impression of Sq for new CC-event 100% success
- Active Network 56 member; led two cmtes; devoted 14 hrs f/Wg's SNCO recognition ceremony--42 honorees
- Led flt NCOIC retirement ceremony; ensured all venues were 100% set/ready--lauded by Flt/CC for superb job
- Spearheaded Law Office Sup't retirement ceremony -- 20 yrs service properly recognized...mbr/family grateful
- Vol'd 94 hrs to beach/seawall cleanup; removed 2k lbs trash--beautified local area/enhanced US/JA relations
- Devoted 10 off-duty hrs to sq holiday party committee; prep'd/attanged 170 decorations--enjoyed by 200 mbrs


- Arranged Noncombatant Evacuation Opertion Tracking Sys mobile trng--8 mbrs trained/saved AFRICOM $10.5K


- Reviewed/revised 35 evals/22 decs/100 docs for jnt service mbrs--100% on-time rate, error free w/0 delay


- Invaluable CSS exp; reviewed/processed 70+ performance reports in 1 mth--reduced processing time 50%

- Academically focused! Earned 9 credits toward Bachelors degree in Psychology; sustained 3.8 GPA

- Meticulous! Scrubbed trng/evaluation records at 3 GSUs--helped ensure Wing ops compliance/effectiveness

- Led mil prsnl file review/archive; flawlessly updated 421 officer rcds--cut process time by 25%


- Spearheaded high-vis DOS rollback initiative; investigated manning/operational readiness--saved four careers
- Corrected bldg fire alarm malfunction; worked with base fire dept in isolating damage--prevented bldg damage
- Corrected 12 Amn/officer discipline/legal issues; networked w/four base/local agencies--enforced AF policy
- Aided A1C w/promotion error; reviewed/corrected/input paperwork w/MPS--Amn provided rank & back-pay
- Advised/compiled three Article 15s; briefed Wing CC on Status of Discipline--enforced professional standard


- Briefed 23 civ personnel on PII policy; emphasized command guidance--ensured 100% network accountability


- Assistant passport agent; aided in processing 950 passports 67 visas valued at $175K--mbrs 100% msn ready
- Distributed 944+ identification cards; validated benefits/entitlements IAW DoD policies--100% data integrity
- Counseled mbrs on SGLI coverage; verified application accuracy--safeguarded $248M insurance entitlements
- Base inprocessing manager; conducted weekly briefings/updated sponsor notices--1.5K mbrs gained expertly
- Multi-faceted trainer; 6 new Airmen learned to update 2 different systems--enhanced coworker tech knowledge


- Augmented base passport section--led weekly briefings/mailouts/applications/photo; saved $2.8K in manhours

- Subject matter expert--provided top notch DEERS guidance to coworkers--decreased research time by 75%

- Delivered 3 Bundles for Babies briefs--informed 36 families on DEERS benifits--relieved new parents anxiety

- Led bi-annual SAV for five units; XXXX items inspected--109 offices garnered "Effective" rating during UEI


- Revamped gp evaluations process; created restricted sharedrive folders for wg access--reduced PII exposure

- Reviewed 85 evals; initiated use of Electronic Management Systems for evals--improved/streamlined process

- SharePoint lead admin; provided trng/granted permissions/modified sq/gp sites--pages compliant w/base CS

- Funct Area Records Mngr; approved 3 file plans/ensured required training completed--met program objectives


- Resident DEERS guru; verified/issued 2K CAC/Teslin cards; ensured entitlements/sys security; zero discrepanies


- Expertly assisted 112 wing users to resolve computer access problems; users back online in record time; Guru!

- Established filing sys procedures; generated 20 permanent training folders--aircrew training continuity assured

- Motivated, efficient--dealt with new job, a geographically split division reorg with professionalism and poise

- Processed over 200 patient records requests at 452 AMDS clinic; enforced 100% HIPPA compliance standards

- Efficiently signed in 90+ mbrs manually when unit sign-in system not responding; exceptional customer service

- Provided audio/visual support for Squadon Commander's Call/EMC--ensured understanding of info presented


- Sound leadership of admin functions directly aided MDG's Excellent rating during 2012 HSI/JC inspection

- Energized fundraising for Top 3; publicized event/recruited patrons--raised $2K for Top 3/Chief's group

- Focal point for MXG/CC correspondence; tracked and distro'd 100 documents--ensured 100% accountability

- Admin'd sq assignment process; counseled 52 Amn on PCS actions--smoothed transition for psnl/families


- Created monthly MSG/CC PowerPoint briefings; provided on-time statistical analyses of contracts trends/data

- Revamped SNIAC Program--HSI inspector stated "best program in past 4 yrs"--"Outstanding" rating!

- Expertly coord' 650 EFMP cases--guaranteed availability of medical resources at 152 bases world-wide

- Painstakingly digitized 800 Special Needs records--devoted 120 hours--increased space utilization 25%

- Oriented to AE process--honed leadership skills/steered AEs during ex--recognized as "Top Performer"


Casualty Services Technician

- Responded to 1700+ deaths and 2500+ Airman who became ill or injured during this period.

- Revised Casualty Operations Branch file system, transferred all paper files to electronic format per AFI

-- Received zero discrepancies after AFPC no-notice inspection, praised as "best file plan to date"


Executive Officer

- Brought knowledge and info back from AMC 4-star conference; updated Grp on expectations and future of AMC.

- Protocol expert! Prepped 305 AMW for several 4-star and DV visits; perfectly executed--no show-stoppers

- Great Mentor; provided guidance and training on proper formats of all AF communications to AD and civilian mbrs


Miscellaneous

- Re-established 20 AMXS Personal Information File program--squadron personnel files safeguarded/regulated

- Established inventory/control procedures ensuring accountability of 183 pieces of ADPE valued at >$100K

- Knowledgeable/reliable; was hand picked to work at the BITC due to low manning--ensured base msn success

- "Go-to" tech admin; swiftly troubleshot/resolved common comp issues in 77 AMU bldg--comps msn capable

- Identified, corrected dozens of long-standing personnel issues--restored 100% visibility on DEROS allocations

- Adjusted customer service hours to meet needs; eliminated most common customer complaint, increased CSS access, training

- Scheduled course dates for officer and enlisted military members to attend--maximum use of available slots

- Worked tirelessly to prepare for inspection--directly responsible for strong rating received during HQ PACAF Operational Readiness Inspection

- Training streamlined transition of newly assigned airmen to their workcenters, reduced qualification time by 50%

- Established procedures and originated Wallace Air Station forms--a first!

- Set up forms and publications accounts for six branches--vital to efficient squadron operations!

- Soley responsible for correspondence, telephone communications, filing, and reporting during stand-up of tactical operations HQ--assured mission effectiveness from day one

- Scheduled course dates for officer and enlisted military members to attend--maximum use of available slots

- Advised military members on formal training classes needed to progress--no lost advancement opportunity

- Monitored and processed over 11,000 enlisted and officer performance reports--reduced late reports from 30% to 5%

- Tracked inaccurate reports and returned to units--preemption reduced late submissions by 50%

- Refocused office responsibilities--accuracy and timeliness of report processing increased by 90%

- Resourceful--obtained two scarce regional RMS training slots--saved $7000, increased flight personnel qualifications



Cough up some EPR bullets, you slackers!


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