AFSC 3D Communications EPR Bullets


- Led 20-mbr tel mx sect; revamped ops strategy f/8K phones/cut tkts 50%--'15 DISA-PAC DSN End Ofc OTY
- Direct'd VoIP Call Mgr restoral; overhaul'd $1M UCS/VM svr/fix'd 1-mo anomaly--vital to '15 MSG Sq OTY
- PACAF 1st/instituted CAIRS billing mgmt sys; set up 2 routers/16 accts--adv'd $7M AF proj/svd 2K man-hrs
- Drove 1st MAW relocation; org'd 4-Amn tm/install'd 52 devs--arm'd 2 fwd dplyd Dets/7.5K prsnl/34 acft/$4B
- Launch'd PACAF's 1st UCCX solution; digitized 19-mbr call ctr--amp'd capes f/4 svcs/32 bases/1.1M calls/yr
- Piloted RQS IT upgrd; devised plan/dplyd 20 sys--spt d $10M CSAR eqpt/PACAF's sole AD Guardian Angel
- Steer'd 18 CES help desk proj; led 5-tech tm/pgm'd 16 IT sys--gear'd AF's lrgst HVAC ops/11 bases/$1B eqpt
- Tackled POL ctrl ctr outage; restored 2 vital comm hotlines--enabled 32M gals JP-8/$900K/fueled 13K srts/yr
- Revamped 718 CES housing mx call ctr; integrat'd UCCX w/existing tech--spt'd 8K facs/$500M/31K WOs/yr
- Execut'd NAOC IT spt; led cross-func tm & fused SATCOM capes--elim'd $175K rqmt/aided POTUS JP visit
- QB'd $200K Wg EOC proj; pgm'd 14 DSN devs f/30 Sr ldrs--impv'd C4I spt f/24K jt warfighters/2 OPLANS
- Revitalized regional supply depot; replaced defective ckt eqpt--spt'd trans f/2K T cargo/led to Sq '16 VK Awd


- Key PM f/AF 2d lgst ntwk proj/$11M; upgrd'd 249 facs--enabled PACAF's 1st agile C2...DISA '15 TCF OTY
- Devlp'd DSN to VoIP soln/600 phones; set Wg f/$2.7M upgd--svd $720K/won DISA-PAC '15 End Ofc OTY
- Helmed Wg's #1 C4ISR proj; ctrl'd $4M NIPR/SIPR ntwk overhaul--key t/$10M ntwk resiliency...1st in DoD
- Drove $7M CAIRS upgd; led 18 installs/automated trunk/toll billing--svd 53 Sqs 2K hours/yr...1st in PACAF
- Base C2 NAOC liaison; test'd/pgm'd 23 alarms/11 circuits/75 LMRs--secured $1.5B asset/POTUS G7 summit
- Sec'd AFSPC #1 C4 initiative; rplc'd 94K mi cabling/250 fac/18 ITN--incr'd speed 100x/$54M ntwk overhaul
- Led $1.5M Alt C2 fac proj; built phased tech sol/svd $1.4M--estab'd cmd 1st resilient ntwk path for 22K prsnl
- Mng'd $450K Coalition C2 ntwk expansion; dir'd 3 teams/equipped 4 sites w/8 devices--enhanced JFACC ops
- Steered Wg $68K VTC proj; upgd sys to fiber vs dial up--sped data xfr by 4.8K%/stabilized Wg/PACOM link
- Spearheaded 3 Wi-Fi pgms; engr'd 199 APs/1K ft cable install--svd 467 mx-hr for 3 Cmds/19K flt hr/10K srts
- Dir'd $52K IDRC reno; led 5 tms/surveyed site/secured LOMs--fortifi'd Wg DEPORD proc...Gp '15 Sq OTY
- PACAF ICS $4.4M projo; mng'd 65 fac install--svd 28K mx hrs/$900K yr...vital to Sq's '15 Von Karman awd


- Pulled 5 GSU's into 21st century; oversaw academics/admins/connectivity for 22 sites--mission capabilities doubled


- Setup/troubleshot VTC ops; provided connectivity for >100 confs--crucial information flow for HQ leadership
- IT sys tech; maintained >150 NIPR/SIPR computers/phones--efforts led to successful completion of 7 crit ops
- Revamped comms storage; remov'd excess material/inventory--streamlin'd equip issue to 11 remote outstations
- Monitored five tactical ntwks; supported >300 users/7 countries--100% sys up-time for >10 combat missions
- Construct'd tactical vid sol; enhanc'd Joint Ops Center full motion video cape--increas'd intel/surveillance S/A
- Manag'd SOCFWD-EA ntwk access process; creat'd >50 NIPR/SIPR user accounts--slashed wait time by 50%
- Configur'd blue force tracking dev; enabl'd GPS for friendly forces--rais'd visibility of tactical pers during ops
- Coordinat'd distro of equip; ensur'd delivery of C2 assets to 4 sites--commission'd repair of 4 degraded SDN's


- Represented AF in Joint environment--exemplary Amn demonstrated highest level of conduct and military customs
- Monitored four classified networks supporting 200+ users/70 countries--supported over 90,000 combat sorties
- Secured network ops; loaded software updates for 27 servers/84 PCs--protected 3 Coalition Forces networks
- Pilote anti-virus migration; protected 408 clients from malicious code/viruses--pushed 360 air tasking orders
- Expedited build of two PCs; increased intel/surveillance S/A--enhanced CFACC's battlefield ops site picture
- Secured comm for Australian AF LNO; installed PCN oSIP--connected Coalition CC with OEF ground forces
- Qatari AOC comm team mbr; uploaded monthly crypto/validated C2--armed Qatar w/airspace deconfliction
- Classified courier for 10 off-site transfers; coord'd transfer of 3TB media--critical to network contingency plan
- Installed Joint Personnel & Rescue Center PC; increased S/A--linked rescue ops w/Coalition forces in contact
- Managed $340K equipment account; led 100% qrtly reviews--returned 15 items/$17K assets to AF inventory
- Accomplished 40-hr Microsoft Exchange '03 course; enhanced skills guaranteed efficient mgt of three networks
- Completed LOCE Systems Admin course w/98% avg; honed ability to maintain Al Udeid's Coalition network
- Taught 28 Bible study classes/42-hrs and led R&R trip for 5 U.S. Marines--boosted spiritual wellness/morale
- Configured two PCs for AWACS LNO--connected Ops Center w/OEF International forces--promote to TSgt!
- Leads by example; tackled crew position training requirements; #1 of 22 administrators to achieve certification
- Energized dormant training pgm; overhauled 2 crew position master tng plans; qualified 10 techs in only 4 mos
- Id'd media player fault during Standard Desktop Configuration (SDC) testing; built new SDC baseline package
- Prepped base for SDC rollout; reprovisioned Office 2003 on network--Wing 1st in DoD to employ 2K systems
- Led classified message system's Win XP upgrade; modernized 7 systems--met 2 week suspense in only 6 days
- Extraordinary lead tech! Managed Windows service pack upgrade deployment to 3.2K PCs; met std in 3 days
- Aggressive element training manager; developed CDC study tool--groomed 9 for final tests; eliminated failures
- Troubleshot user rights for 92 MDG CSTs; coordinated privilege upgrade w/AMC NOSC--problem resolved
- Probed connectivity loss to pharmacy server; confirmed solution through manufacturer--limited outage to 6 hrs
- Diagnosed CP DMS system outage; isolated/corrected configuration fault--restored crucial C2 mission asset
- Attacked Wg/CC BlackBerry sync issues; troubleshot/repaired--established access e-maiVschedule in 45 min
- Community servant; aided w/250 meals/2K lbs food for Women/Children Free Restaurant; served 75 families
- Dynamic NCO! Determined supervisor w/first-rate leadership/management dexterity; irreplaceable--promote
- Flexible leader! Excelled in full spectrum of comm ops while deployed to Al Udeid AB in spt of OEF/OIF
- Discovered WX server failure; re-established firewall connection for 379th Expeditionary Operations Spt Sq
- Permitted deployed units to track AOR weather patterns; aided flight scheduling; zero aircraft sorties missed
- Configured/installed 3 add'l computers for radio frequency mgt--exponentially increased monitoring capability
- Degaussed and destroyed 300 classified hard drives; prevented sensitive, war-related information compromise
- Effective deployed network security manager; unblocked 74 web sites; maintained vital mission operations
- Identified problems/takes action! Revitalized Al Udeid AB Info Assurance pgm; authored QI/educated users
- Regulated Time Compliance Network Order program; tracked 15 NOTAMs; 100% compliant w/AF mandates
- Maximized project effort; researched/set up Dashboard web interface; smoothed incoming Wing CC transition
- Processed 5 classified msg incidents; rapidly applied sanitization procedures; protected network weapons sys
- Team Fairchild role model! Volunteered 15 hours to clean base pool while TDY; allowed on-time opening
- Community servant; key contributor in preparing 110 PCs for local school district; pivotal to $1OOK donation
- My #1/7 SSgts! Outstanding mentor/technician; elevates performance of peers/subordinates; promote now
- Superb mentor; guided underachieving Airman to CDC/PT successes; inspires/galvanizes team esprit de corps
- Technical expert! Diligently scanned 200 subnets; denied use of intrusion tools--ensured network security
- Unsurpassed initiative! Revised outdated master training plan; assembled thorough/easy-to-use one-stop plan
-- Expedited 24-person crew member qualification; assured 100% task coverage/reduced upgrade time 50%
- Superbly managed Time Compliance Network Order (TCNO) reporting process; ensured timely status reports


- Built 3 OIR C4ISR networks; deployed 8 modem configs/airborne links for anti-ISIS ops--enabled 432 CSAR sorties
- Abated new sys safety hazard; id'd high-volt threat/drove trng revamp--finished $30M proj 2 wks early/60 Amn safe
- Restored MILSTAR Command Post capes; led 10-mbr/$400K amp repair--secured EUCOM NC3 reachback to NCA
- QB'd Sq AEF readiness; led 6 CPR/SABC life-saver crses--cut 82 deployers' prep time 20%...reinforced US cmbt ops
- Supported Op UNITED ASSISTANCE; linked DLA C2/staging net--expedited 49 deliveries to 4K Ebola crisis prsnl
- Engineered Africa C-IED intel sys; integrated 5 data streams--amp'd EOD detect & defeat TTPs...protected 2K prsnl


- Resolved 544 cyber orders; eliminated 271K threats for 9K SIPR/NIPR PCs--passed DoD's most stringent inspection


- Vigilant FOIA Prgm Mgr; reviewed/processed countless requests; Awd'd DoD trng cert--unauthorized dsclsr abated
- Revitalized CMD Official Records Program; trn'd over 200 CORs/RCs/Users; boosted compliance from 30% to 85%
- Single-handedly purged 1AF network drives; id'd over 3K vulnerabilities--reduced potential loss/compromise of PII


- Premier Cyber SNCO! Led 13-mbr cyber tm/backbone of AF's only climo ctr--vital to Wg's 2015 OSWU Awd
- Dir'd 21-mbr C&A prep team; 9-mo effort validated 216 ctrls--best prep in Sq history/gained 2 enclaves' ATO
- Led 1st-ever GSU DEE-SIPRNET migration; created 70 sys accts--kept proj ahead of DISA sched/no data loss
- Est'd climate.af.mil site; coord'd w/3 agencies/enabled 2 srv certs--max'd climo relevance/400K DoD/IC users
- Guided $563K SAN proj; replaced failing sys 3 mos early--4TB/741M obs/yr safely stored for nat'l climo rpts
- Revamped Sq CCB; ID'd 5 roles/56 rqmts--assured 332 ntwk nodes compliant/sole DoD CMAP cape config'd
- Drove SADR HBSS proj; replaced/config'd two srvs & re-purposed one--enabled compliant reporting of DLP
- Dir'd CM section/$1.2M ntwk; baselined 103 apps/incr'd data 200%--deployed 16 climate apps for 9 CCMDs
- Guided CFP; fixed 832 tickets/91% lcl fix rate/eclipsed ACC rts avg by 2 days--enabled 800 warfighter SARs
- Trained sys admins IAW DISA threat std; scanned 332 devices/ID'd & fixed 250 vul'ns--beat DoD std by 79%
- Led 23-mbr Base Contingency plan working group; ID'd 10 critical msn sys/96-hr rts--met req'd AF DRP rqmt
- Taught cyber security crs; techs used knowledge to fix downed climo sys--recovered 3 Iraq climo rpts for OIR
- Scruntinized lcl CM; completed 51 CR's/modified 4 sys/15 ports--enabled spt of continuous climate ops msn
- Streamlined Sharepoint permissions; added & modified correct security groups to 65 sites--reduced footprint
- Oversaw infrastructure line install; enabled new 10 GB file connection--10X faster thru-put max'd climo msn
- Upgraded training room; installed 14 workstations/42 RAM modules--enhanced training functionality by 70%
- Resolved 205 IAVAs; ID'd correct mitigation & secured 332 network nodes--prevented 31K vuln's on unit IS's
- Supervis'd Jt METOC aircraft app deployment; fixed 2 critical data ingest errors--recovered 1.4M wx obs/day
- Alerted sys admins of critical vuln; removed 65 Chrome instances--slashed ntwk cyber risk from 11.7 to 0.6%
- Led SAN Switch install; engineered critical data link for ingest sys--equip'd IC w/ 40TB climo archive access
- Completed RBAC proj; deleted 45 inactive/obsolete security groups--reduced cyber risks during 2-mo effort
- Secured critical ntwk srv; eliminated severe BASH file vulnerability--closed POA&M 3 weeks ahead of sched
- Masterminded lcl vuln mgmt ops; developed lcl procedures for three UNIX-based sys--reduced vuln's to .03%
- Managed DoD DNS server migration; fixed SHA-256 security vulnerability--beat SAF/CIO deadline by 6 mos
- Installed 56 base IT assets; ensured $36.5K IT refresh proj kept on track--rapid 3-mo install key to vuln mgmt
- Guided PostgresSQL s/w soln; config'd/tested OCDS tables w/web apps--saved $90K in obsolete license cost
- Honed Cybersecurity skills w/ DISA ACAS training--used knowledge to reduce net vuln's from 4.32% to1.5%
- Trained replacement Cybersecurity Liaison IA duties; taught 34 processes--averted unit Cybersecurity shortfall
- Implemented SCRUM Agile processes w/ techs; developed procedures/processes--sync'd Cyber w/ climo ops
- Dir'd IT audit sys employment; replaced 2 outdated sys--repurposed $80K to desperately-needed ntwk switch


- Led short-notice USAFE-AFAFRICA SiPR virtual host upgrade; migrated 45 virtual machines from old host


- Pilot'd VTC cable install; Install'd 3 drops--Enabl'd VTC capabilities for MSG conf room/Group CC's office
- Reinforc'd NIPR set-up; establish'd 2 FOCA nodes for EW mission systems--provid'd C4 for USMC EA-6 Sq
- Facilitat'd tracking cape to LRS eqpmt center; provid'd 6 FOCA comm links--permit'd armor issue for 39SFS
- Engineer'd Army UH-60 command cntr LAN install; placed 28 NIPR connections--enabl'd C4 for P1 resource
- Honcho'd flt line manhole install; set 75ft of comm conduit--prep'd site for AC-130 contingency stand up proj
- Manag'd repair ops of faulty FOCA splice; right'd 2 FO nodes--further'd repairs of down'd WS3 security sys
- Establish'd FO connectivity for Navy ISR UCC; provid'd 12 strand FO/2 LAN drops--enabled C4ISR capes


- Led revitalization of base infrastructure; installed 7K+ ft fiber--future-proofed network w/10X previous data capacity
- Spearheaded, fabricated & install'd DLA fiber run; enabled new tenant connectivity on base--beat suspense & budget
- Great teacher; trained 11 Amn on Cisco 802.1x port-based authentication--bolstered knowledge of new technology
- Attained Checkpoint CCSA and CCSE Certs; surpassed DoD 8570.01-M requirements--raised standard for squadron
- Organized squadron assumption of command ceremony; focus on protocol details--rais'd appreciation of mil tradition
- Completed English class; awarded CCAF degree in Info Systems Technology--set benchmark for peers w/3.65 GPA


- Deployed 271 days ISO AFCENT, NSA, DoS, AF ISR; led 6 prsnl--executed 8 projs in 6 nations worth $1.1B
- Hand-sel 1/300 for POTUS priority; lead comm technical advisery to Iraq gov't--synchronized OIR to AD ops
- Organized 12-prsnl $280M IT proj; upgraded 3 classified sys--bolstered ntwk capability for 400 intel analysts
- Directed Al Jaber AB comm install; provided 2K prsnl C4 access--increased AOR A-10/F-16 presence 10%
- Tackled HQ NSA $180K comm upgrade; installed 35 racks/15 fac grounds--saved $30K vs ctr/spt'd 20K pers
- Directed 8 prsnl thru Iraq AOC C2 outage; reconfigured equipment--restored comm/air/missile defense posture
- Managed AFCENT tactical CFK inventory; directed 75 prsnl, 39 kits across 15 FOBs--insured vital C4 capes
- Established $220M NSA-GA fac; re-utilized 437 crypto items--saved $1.2M in materials/slashed 800 man hrs
- Guided NSA-HI ntwk expansion; installed, cert'd 15K circuits--upgraded $318M anti-trafficking C4I ops bldg
- Lead tech on $2M comm center modernization; installed 43 equip racks--allowed vital C4ISR across 3 AORs
- Delivered secure comm capes; installed 10GB pipeline--empowered intel data sharing with JTF war-time msn
- Overhauled OGAs tunnel ntwk; terminated 5K fiber optic & CAT6 connections--allowed subterranean msn ops
- Led $140K Fusion Analysis Cell proj; installed 13.5K ft fiber--expanded research capes, PACAF A2/A3 staff
- Resolved $50K contract oversight; installed 48 strand & 36 copper ckts--rescued $200M NSA facility upgrade
- Facilitated AFCENT/A2 server rm construction; joined 40 racks/20K ntwk links--synergized multi-layer intel
- Instrumental to design/install of 3 ntwks; installed 45 comm racks/3K SIPR circuits--enabled jt-svc crypto msn
- Transferred 5 alarm ckts; terminated 2.7K ft cable/12 facilities--mitigated security breaches/intrusion mishaps
- Collaborated w/NSA; solved design issues & revised 867 work spaces--cut 4 wks from schedule, saved $37K
- Drove 25 AF/CC #1 project; installed 600 data-links in $4M Ops Ctr--enabled ICBM early warning system C2
- Upgraded NSA-HI ntwk infrastructure; installed 29.6K ft fiber cable--slashed $300K vs ctr, sptd PACAF ISR
- Enhanced $200M multi-agency intel sharing initiative; installed 30K ft fiber--incrd data rate from 1 to 10 GBps
- Spearheaded A3 BDSC site survey; secured land/power/access--site mission-ready for 35 AFCENT personnel
- Upgraded 24th AF ntwk; installed 325 strands of fiber, created 450 data ckts--ensured rapid intel to warfighter
- ID'd/resolved USFK security infraction; installed 21K ft fiber--rectified 420 TEMPEST issues, zero msn delay
- Managed 4-mbr team; constructed 70 comm boxes & 35 IT racks--enabled secure access to 3 classified WANs
- Piloted $239K WiFi project; installed 278 WAPs & infrastructure--enabled NASIC ldrs real-time intel access
- Steered Iraq C2 integration w/coalition COP; mx'd 5 radars/secured 168K hostile sq mi--coined by COMACC
- Blitzed NSA-HI network expansion proj; laid 43K ft cable--allowed 45 analyst access 2 wks AoS/saved $38K
- Taught 4-hr fiber & LAN class; certified 6 techs w/13 tasks--sustained quality ntwk installs & C4ISR msn cape
- Attended advanced SIP training; prepped Ft Gordon tm for ntwk upgrade proj--enhanced AFCENT C4ISR msn


- Oversaw Wing Info Prot Office; direct'd execution 43 Comm TASKORDs--cut 59K vulns/fortified $71M ntwk


- Identified faulty logistics server; repaired cargo tracking link--secured electronic supply reporting at 192 bases
- Established Hill Neptune Falcon exercise C2; modified connection settings--key to KC-10 air refueling training
- Corrected Predator system outage; enabled drone communications--ensured Whiteman ISR mission capabilities
- Implemented AFNet Leaveweb migration; changed network routing--standardized 64 bases w/leave application
- Repaired F-22 tactical net outage; created encrypted data link--fortified aircraft mission planning capabilities
- Reconfigured 479th ISR asset monitoring sys; updated hand-held settings--supported $750M weapons tracking
- Created Autonomic Logistics Info System link; employed IT backbone--facilitated F-35 mx data accessibility
- Isolated weather satellite net failure; repaired coordinate data relay--mitigated NORAD imagery degradations
- Enhanced intelligence system tools; established USAFE secure C2--increased counter-terrorism readiness 30%
- Configured Andrews personnel database; hardened record repository--ensured identifiable information security
- Updated 110 web proxies to AF baseline; coord'd patch window--averted outages/resolved 25 vulnerabilities
- Corrected ACC authentication services; repaired network hardware--restored support for 12 bases/2K aircraft
- Managed 132 device upgrades; Installed firmware for 37 bases--Ensured devices configured with current data
- Oversaw enterprise voice protection ops; processed 75M calls/yr and halted 12M unauthorized access attempts
- Processed emergency change; removed fax line from system--ensured voice line for support of downed aircraft
- Averted database corruption; validated 16K telephony system entries and cut 200 duplicates--saved 80 man hrs
- Provides firewall management of a $679M network supporting six MAJCOMs/64 locations/462K warfighters
- Oversees operations and maintenance of enterprise security monitoring systems & network defense equipment
- Provides response to real-time network security alerts and applies countermeasure implementation processes
- Implements robust security policies across Integrated Network Ops & Security Center (INOSC) East enterprise
- Led patch management on 49 mail relays; blocked 12 zero-day attacks--ensured integrity of 2.14B e-mails/year
- Responded to LeaveWeb outage; corrected firewall configs--restored core capability for 6.8K Shaw AFB usrs
- Resolved Composite Health Care Sys latency; optimized rule set--restored providers access to 1K med records
- Implemented deny-by-default policy; config'd SIPRNet boundary--bolstered 1st-ever class net defense-in-depth
- Expedited USAFE's government licensing capability; created net access--enabled online testing for 78K users
- Corrected Beale's 2d Generation Wireless system; configured devices--ensured Global Hawk ISR msn success
- Boosted NORAD air alert system; modified network boundary--expanded western defense sector sight picture
- Repaired net link outage; allowed Joint Environmental Toolkit access--restored $21M WX system availability
- Spt'd SIPR Win 7 migration; upgraded 750 PCs--standardized baseline for COMPACAF's #1 cyber initiative
- Purged Hickam domain; removed 527 items/quarantines--reduced ntwrk vulnerability scan assignment by 20%
- Closed 500 trouble tickets; enabled users to keep working w/minimal downtime--mitigated degradation to msn
- Spt'd HIANG/AD ntwrk merger; created 150 computer accts--ensur'd connectivity for 3K Mx info sys's <24 hrs
- Resolved 276 trouble tckts/403 svc calls; leveraged remote access skills--improved fix rate/saved 320 hrs/wk
- Modernized SCCM client repair process; engineered auto-fix script & trained 368 CSAs--saved 5K man-hrs/yr
- ID'd 6K misconfigured PCs; obtained 90% compliance within 2 wks--postured $120M ntwrk for cyber warfare
- Abated 689 SIPR devices/1.6K user accts; thwarted 2.7K threat vectors--boosted compliance from 30 to 100%
- Led Standardized Desktop Operating sys proj; migrated 520 PCs--abated 52K threats/secured $120M enclave
- Honed work center task pgm; coorded 2.5K trouble tkts w/8 techs--improved tkt response time from 2 days to 1
- Guided 4-mbr SIPR token team; executed 4.3K tokens/voided 1K faulty cards--secured classified email/ntwrk
- Thwarted 15 CPTS database crash; reinstalled Citrix tool <24 hrs on 30 machines--saved 9K mbrs entitlements





- Filled NCOIC billet/led 5 mbr CFP; drove 1k trouble tickets--guaranteed 99.8% ntwk full misson capable rate
- Key to installation's DISA migration; manually migrated 56 clients--ensured migration on-target/secured ntwk
- Patched 122 NIPR/12 SIPR sys terminals; installed/validated 1.5K+ security TCNOs--safeguarded $26M ntwk
- Selected as 14WS SharePoint admin; modified 65 websites/removed 57 vul's--permitted qual svc to >56 users
- Guided $100K IT refresh proj; unified 29 ws/18 laptops/9 printers to ntwk--curtailed risk of outages/incidents
- Modernized Sq trng rm; institut'd enhanc'd data storage policy--sav'd $18K tech refresh/improved functionality
- Restored network outage; conducted shutdown\restore policy for 15 hr outage--established operability of ntwk
- Resolved 50 SIPR token issues; complyed with AFPKI/revok'd certs/enrolled card--maintained Op of sec Ops
- Migrated ext DNS; updated TCP/IP stack/externally tested--satisfied POA&M deadline six months in advance
- Managed unit training program; inspected/fixed 46 training records--guaranteed personel 100% msn qualified
- Administered vulnerability maintenaince; scanned 118 objs/2 enclaves for insecurities--reduced threat by 80%
- Rectified SAR file trans issue; troubleshot 3 month request block--conditioned 700 users to request custom wx


- Organized equip custodian acct; flawless mgt of 367 IT equipment items/$850K--inspection noted zero errors


- Resolved Financial Mgmt ntwk outage; repaired seven quarantined PCs--restored EoY funds execution/$7.8M

- Guided closure/833 trouble tickets; resolved 96% in <72 hrs/slashed delay time by 60%--SSgt well-deserved!

- Filled TSgt billet/led nine mbr CFP; drove 4.8K trouble tickets--guaranteed 99.8% ntwk full msn capable rate

- Finalized 40 CompTIA crs's; earned 50 continuing education credits--obtained 3-year certification 2-mos early

- Deployed Unit Ctrl Ctr lead; crafted post-attack checklist/achieved full accountability/146 mbrs--SSgt spot on!

- Resolved 520 trouble calls/2,519 IT tickets; eliminated tier-two technical spt--saved ESD helpdesk 81 man hrs

- Changed 118 cell phones to new provider; investigated/coord'd transfer--increased reliability; saved $4.5K/yr

- Selected as PWCS SharePoint admin; modified website/improved functionality--enabled qual svc to >3K users

- Led PWCS inventory; ID'd/reduced 53 unused cell phones; saved $54K annual fee/devices ready for AF reuse

- Authored new PWCS acct mgmt trng; ensured 42 unit mgrs received trng per updated AFIs--100% compliance

- Managed $70K IT equip acct/122 items; turned in obsolete assets worth $3.4K--sustained 100% accountability

- Served as UCC NCO coordinator at deployed location; filled positional manning shortage--led 4 member team

- Vital tm mbr for Base Fire dept mobile radio repair; 17 LMR's fixed in house--saved AF $2.6K in repair costs

- Expertly maintained ADPE account; positively controlled 210 items/$100K+--ensured 2012 ORI "Outstanding"

- Deployed in support of jt contingency/121 days; maintained 500 sys/930 Sailors--ensured 24/7 IT availability

- Oversaw comms for surgical teams/vol'd 138 hrs; set up/deployed mobile units--coord'd reachback capability

- Vol'd as shift physical fitness lead; trained/mentored nine jt co-workers--fostered total military fit-to-fight stds

- Led 3-man IT equip recovery project; located 5 missing CPUs--mitigated Report of Survey/saved 80 man-hrs

- Handpicked VIP team mbr; resolved 23 base ldrship comm issues--ensured base-wide C2/lauded by Wg/CC

- Supported 1.7K mil prsnl; closed 6.4K tickets on 4 jt svc platforms--guaranteed sister svc comm compatibility

- Managed $145K ADPE acct; inspected/inventoried 199 items valued > $145K--zero deficiencies; UCI ready

- Audited 47 user grps; resolved 150+ inactive accts--alleviated migration conflicts; 4.5K users migrated AFNet

- Troubleshot 360 svc calls/resolved 150+ remotely; reduced tier two spt/wait times 60%--saved 30+ man-hrs

- Monitored 4.1K HQ AFSPC dashboard events; advised NCOIC on actions--responsible for closing 1.2K items

- Laser focus on upgrade trng! Garnered 86% on 5-level CDCs; earned 26 sem hrs on CCAF degree w/4.0 GPA

- Enthusiastic CFC keyworker; diligent efforts resulted in 100% contact--460 SCS raised $1.8K/10% base goal

- Authored trouble ticket routing matrix; assigned >900 tickets to 10 cyber w/c's--routing errors reduced by 80%

- Implemented fix of critical ntwk security flaw; notified/disabled at risk users <1 hr--safeguarded $7.8M ntwk

- DV team ace! Troubleshot/repaired Wg/CC laptop; restored svc in <1 hr--critical 24-hr ntwk availability

- Key to installation s AFNet migration; manually migrated 30+ clients--ensured migration on-target/secured ntwk

- Phenomenal! Classified Msg Incident action team mbr; sanitized 6 systems & secured data--promote SrA BTZ!


- Exemplary talent; troubleshot/replaced technically intricate radar receiver preamplifier--saved USAF $290K
- Technical expert; identified/replaced defective airline in high power transmitter--restored MTE system to FMC
- Innovative thinker; developed MTE rapid deployment procedure--reduced MTE setup/breakdown time by 75%
- Detail oriented; diagnosed corrosion control program deficiencies--restructured program to meet AF standards


- Monitored 8 AF task list for 220 GCTS; tracked 98 taskers for AFGSC/20AF--maintained 100% on time rate
- Selected as sole 3A0X1; diverse training missions/operations--provided support for 55 military/civilian cadre
- Prepared/mng'd 3 classrooms/$2.1M equip/supplies; 100% accountability--ensured classroom material taught
- Wireless Comm Mngr; responsible for $1.7M inventory/120 units--ensured 100% accountability for sq ldrshp
- Attended 8 AF EMS trng; enhanced mngmnt/leadership abilities--fused acquired knowledge into sq processes
- Created squadron eval tracking system; 50 reports processed--100% action success/optimized accountability
- Streamlined squadron IAO program; ensured unit members were compliant--no unauthorized access permitted
- Developed 220 GCTS stdnt tracking rstr; 330 psnl/23 AFSCs/10 MAJCOMS--decreased inprocessing by 25%


- Mng'd 29 Wg plans from 12 agencies; completely revamped electr tracking sys...decr'd overdue plans by 26%
- Spearheaded PWCS acct worth $30K; equipped 10 TDY units w/ msn essential radios...zero delays to training
- FW DRRS mngr; oversaw 16 monitors/16 units/216 METLs...__% on-time combat readiness reporting to HAF
- Overhauled ITEC acct valued $275K; created tracking sys, DRMO'd 90 obsolete items/$42K...gained 250 sq ft
- Awarded CCAF degree; pursuing BAS of Criminology, 9 credits earned...sharpened supervision/comm. skills
- Active Focus 5/6 mbr; led food pantry detail, manned Right Start booth...fed 200 families/recruited 4 new mbrs
- Vol. 10 hrs/asst. coach Youth Center T-Ball; instructed basic fundamentals...developed skills for 12 children
- Identified XP Plan shortfalls as NCOIC; fixed/corrected 8 plans in less than 30 days on job... 29 plans current
- Consitently leads by example/exemplifies whole-person concept; self-motivated...promote promptly to MSgt!
- Facility Manager of 3 facilities/$______; all systems reliable/operational...sustained high-vis unit mission ops
- Strong leader/effective and professional NCOIC; epitomizes every trait a SNCO needs...promote immediately


Directed five mbr CST team; maintained 350 systems/320 accounts/three ntwks--ensured 100% IA compliance


- Selected as the 2012 USAFE Information Dominance 3D1X2 NCO of the Year--promote to MSgt immediately!

- Managed 1808 AFNET srvrs; upgraded 526 configuration settings--expanded ntwk connectivity for 18K clients

- Tackled net authentication notice; auto-populated 15K accounts/saved 250 man hrs--ready for AFNet cutover

- Loaded 1K+ security patches on 26 AFNet servers--NIPR & SIPR "Outstanding" on cyber readiness inspection

- Revamped vulnerability remediation process; created 15 auto-patch groups--saved 1.2K man-hrs/yr; promote!

- Directed MAJCOM SPAM filter re-cfg; axed 744K malicious files--blocked hacker EPs/secured $168M ntwk

- Team lead--resolved 1.7K trouble tickets; ID'd trends/coord fix w/5 agencies--hardened 418 svrs/43K-user net

- Resolved 6 CMIs; sanitized 17 svrs/35k accts/halted global propagation--restored C2 & secured nat'l sec data

- Updated theater-wide ntwk security cfgs; disabled vuln on 23K Windows Vista clients--eradicated DoS threat


- Troubleshot DASR crucial outage; restored critical feed for 15K annual mil & civ flights--lauded by MSG CC
- Supported AFGSC/CC MAFB visit; organized mobile DV suite--allowed continuous uplink to all BW/CC's
- Diagnosed long-term secure communications error; replaced faulty CRYPTO equip--regained SIPR/STE ops
- Led 5 BW/CCC 'out and about' visit; installed fiber/ntwk equip/16 SIPR clients--showcased Cyber Pro's to wg
- Troubleshot four MAF outages; coord'd with commercial/local elements--restored comm to isolated facilities
- Drove COMSEC team; accelerated the rekey of 100 expiring TACLANES in 14 days--maintained vital C2 ops
- Diagnosed 5 BW Secure VTC outage; corrected faulty CRYPTO settings--restored 5 BW/CC AFGSC vid link
- Repaired one yr outage; 48 hr config'd DHCP/swx for 18 waps--wireless access in direct support of sortie msn
- Coor'd $80K DISA security pgm; config'd 311 switches/15K+ ports/access servers--elim'd unauthorized entry
- NSI/NORI comm support team lead; maintained NIPR/SIPR LAN--vital to BW "Excellent"/MW "Outstanding"
- Spearheaded QoL wireless expansion; installed/tested 30 Metalite modems--expanded NIPR network/70 bldgs
- Troubleshot 91MW/5 SFS network failure; restored downed switch--ensured protection to $5.5B PL1 assets
- Managed 350 CISCO IOS switch upgrades; resolved 500 violations--assured ntwk integrity/INSOC validation
- Installed 91 MW MAF upgrades; configured 10 VPN nodes/secured remote links--prep'd AF to save $234K/yr
- Config'd 35 MXS E-tools cabinets; fixed critical uplinks hosting 96 sys--restored mx spt to 200 users/28 A/C
- Hardened 5BW/91MW secure nuclear msn; upgrade f/w on 65 TACLANEs--smashed NSA suspense by 2 mos
- Drove 91 MW/HQ Priority 1 outage team; rebuilt critical ITN in 4hrs--revived 500+ users/ICBM NC3 systems
- Quarterbacked $1.6M AN/FMQ-22 upg; config'd 15 MAF sys--increased AFWA/NOAA/NWS data reporting
- Upgraded MAFB VTC units; new state-of-the-art systems for CP/BW/MW CCs--increased AFGSC C2 reach
- Isolated 5 MDG Pharmacy outage; identified swx config error--eliminated unnecessary $9k MDG referral cost
- Identified SIPR Domain Controller outage; isolated internal crypto equip fault--setup redundant SDP pathway
- Expedited repair of $2M wireless ntwk; provided mx comm for 36 acft--reduced tech order access time 50%
- Identified MAFB WIFI ntwk failure; reconfig'd DHCP server--min impact w/ Exercise/ETools/Flightline ops
- Troubleshot 5 MDG bldg failure; isolated key swx malfunction--restored med facility for 6k Minot personnel
- Aided restoral of ITN/17 bldg outages; reconnected power/replaced UPSs--critical msn systs operational <1hr
- Led setup of 5 MDG mass flu-vaccine exercise; built distro switch/10 laptops--100% MAFB delivery in 17hrs


Base Personal Wireless Communication Systems Manager
- Relocated numerous multi-channel xmtrs with zero aircraft downtime, saved $125K in lost flying hours

- Reprogrammed 127 Land Mobile Radios, enabled full critical support of three Presidential missions


Ground Radar Systems Craftsman
- Deployed to Al Udeid Air Base, Qatar, maintained three TPS-75 radar systems--provided 99.6% uptime in support of Arabian Gulf Air Defense

- Led crew of radar techs to replace high voltage xformer--reduced voltage loss, improved radar performance, minimized radar down time

- Worked continuously for weeks to establish new radar site, deploy a new TPS-75, provided continuous air picture from other two radars

- Served as Integrated Maintenance Data System monitor, contributed to 100% documentation of radar scheduled and unscheduled maintenance

- Attended week-long training seminar for UPX-37 prior to deployment overseas--committed to mission success

- Supported personnel during training for and while taking the Physical Fitness test; teamwork and commitment resulted in 100% pass rate

- Volunteered to help sort shipment of blood to be sent to troops downrange in AOR

- Assisted in extensive inventory and packing of TPS-75 antenna for shipment to depot for repair

- Troubleshot UPA-59 loss of display and identified and replaced faulty 1A7 card--restored operational capability in minutes


Tactical Radio Operator
- Deployed 180 days in support of OIF, provided C2 for 100+ combat sorties--173 EKIA & 342 enemy captured

- Revised deployed COMSEC continuity binder, developed training program--reduced COMSEC incidents by 50%

- Contributed to the effectiveness and success of unit--resulted in consecutive "Outstanding Unit of Year" awards.

- Deployed Combat Controller Teams and Support Personnel supporting rescue efforts during Hurricanes Katrina and Ike

- Trained emergency-deployable crew members, ensured deployed operators successful in high ops tempo environment

- Repaired critical MetNav equipment during Exercise COPE THUNDER--completed msn & safely landed C-130 aircraft

- Served as Flt Superintendent asst; processed personnel actions for 170 amn--no late redeployments


Network Integration Technician
- Recognized by ACC IG as Langley ORI Superior Performance Team--1 FW overall rating of "EXCELLENT"

- Researched/purchased $170K mobility supplies--enabled worldwide deployment for six TDC unit type codes

Contingency Response Group Communications Technician
- Ensured all SPICE systems on Luke Air Force Base intergrated with global decision support system II


Communcations Cable Team Member
- Installed a $5M Tech Control Facility and a $3M Network Control Facility in 12 mobile shelters across Iraq

- Installed 54 communications racks and over 25K feet of cabling--completed expansion project 4 weeks ahead of schedule

- Built four Main Distribution Frame Pods holding 24 distribution frames supporting 25K tel lines--doubled telcom capacity

- Mentored subordinates, provided training opportunities necessary for mission accomplishment--100% mission success

- Implemented first 290th JCSS SC2IP Boot Camp--facilitated success during Mission Readiness Exercise (MRE) inspection prior to AOR deployment

Command and Control, Communications, Computers, and Intelligence Project Manager
- Procured $400K worth of High Frequency radio equipment--restored critical Command & Control to Air Operations Center

- Managed 7th AF SharePoint suite installation--enhanced Air Operations Centers collaboration capability

- Managed 7th AF Video TeleConference suite install--finalized improvement plans to Staff Officers conference room project

- Restored Air Operation Center computers during exercise KEY RESOLVE '09--saved $30K in repairs, rescued operations

Computer Systems Programmer
- Aided in development of AF-wide medical database--simplified records mgt, saved 12K man-hours yearly

- Increased computer programming skill, completed CDCs ahead of schedule while completing 3 sem hours towards degree

- Volunteered as computer applications instructor at local middle school--bettered community relations



Cough up some EPR bullets, you slackers!


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