3M Services EPR Bullets


Duty Description

- Maintains subject knowledge/performance level in mortuary, food, lodging and fitness during garrison & deployment
- Accomplishes home station and ancillary training requirements to remain current & available for contingency tasking
- 315 AW F2F assessment monitor; supports critical Wing programs, ensures accurate testing for 250+ UTA members


- Prepares and cooks sustenance for 3 meals daily; follows guidance for AF IAW 21-day menu & food production logs
- Updates & programs cash register systems before/after meal procedures using Corporate Automated Food Enterprise
- Enforces strict sanitation standards with food safety guidelines/monitors for compliance with Tri-service Food Code
- Operates automated Crunch Time and Net Chef system; accounts for meals/food/ingredients and daily earned income


- Executes shift leader duties; prepares/cooks food according to the AF Corporate Food Service Recipe System
- Prime Readiness in Base Services mbr; maintains high state of readiness to support worldwide contingencies
- Employs food production logs/standardized recipes directed by dining facility manager to produce 31.5K meals
- Plans, prepares, garnishes & serves quality meals for Essential Station Messing (ESM) personnel/other patrons


- Coordinates complex program activities with 43d Airlift Group units to support families of deployed members
- Monitors programs that activate during national disasters, mobilizations, deployments, separations & reunions
- Coordinates the Key Spouse Program, Remote Spouse Support Group and Hearts Apart Morale Programs
- Reviews/Processes Air Force Aid Loans/Grants as needed for Active Duty and Retired Air Force personnel

- Enforces US Food and Drug Administrations guidelines; conducts daily random facility/food safety inspections



Performance Assessment

- Key actor for search & recovery trng; prepared team for real-world emergencies; 24 members ready for vital mission

- Led uniform swap-out; equipped 35 mbrs with 94 sets of uniforms/$53.2K ensured OCP conversion complete

- Proactive! Garnered Govt Drivers Lic; effectively trans 7 Amn f/physical fitness--ensuring AF Reserve "Fit to Fight"
- Cert AF CPR Trainer; trnd 10 Amn f/multi Sq--confirmed new PTLs/enforced AF "Fit to Fight" mission/saved $25K
- Sets the bar in fitness requirements, achieved excellent rating on PT test,influences others in physical fitness methods
- UFPM/PTL; managed 35 PTLs and oversaw/administered over 150 physical fitness tests--key to 100% unit pass rate
- Honed mentor skills; provided daily guidance & prof dev sessions for 12 Amn--imparted prof stds/Amn on right path
- Guided food service planning; fortified modern food prep & process standards--coined by 315th MS/CC f/excellence
- Managed Sq fitness program; tracks and monitors over 200 Amn fitness w/AFFMS-- sustained AF readiness posture


- Drove alcohol prgm; led $293K inventory/178K transactions--200K patrons/47% profit growth/$490K+ alcohol sales
- Managed POS sys data pump; led fileserver recovery/data transfer/asset replacement--sales system 100% operational
- Directed Alcohol Request prgm; supplied 35 base events/5.2K beverages--increas'd unit cohesion/earned $21K sales
- Spear'd Ramadan inventory prep; executed $203K/30+ day alcohol backfill--MWR fully supplied/0% loss in profits


- Championed MFLC surge f/426th ABS Stavanger community; fill'd crit mil/fam social services gap f/226 fam's
- ID'd errors in Stavanger's Mil base website; key info updated w/100% accuracy--newcomers must go to source
- Prtnr'd w/AFAS on Spouse Employment Prgm; recv'd 8K f/med billing cert--6 mil spouses trn'd f/life-long job
- TAP networking opportunity to "Linked In;" negotiated w/Marketing for photo collaboration--15 mbrs utilized
- Collaborated w/501 CSW PA office; developed unique "Infographic"--highlighted new MLC program mandate
- Ldr in USAFE MY AF VOLUNTEER init--captured 12 groups, 96 vols, 1833 hrs and $42K savings registered
- Innovative ldr; provid'd CAPSTONE folder w/single tool f/all vital materials requir'd of CC VOW crosscheck
- Expanded role of MFLC; offered multiple out of cycle crs's spt'g IDS mbr organizations--action ID'd neg trends
- Linked w/marketing to design center web pg; newcomers info/prgm one click away--win f/community outreach
- Second consecutive yr; obtained Military Saves PFR MFLC w/67% increase in attendees for financial ed svcs
- Tackled toughest task; spouse's POC for retiree death case--brought piece of mind for entire USAF family mbrs
- Volunteered as assigned agent building the FSF weekly WAR report--assist'd w/Flight Chief's admin workload
- Sync'd w/SF & Wg SE reps; created separate newcomers/safety briefs f/fam's--sv'd 200 yrly hrs of prsnl time
- Cracked the code; streamlined resume writing/interview techniques--job seeker success >140% w/92% hire rt
- Coord'd w/CDC Director f/child care hrs during Newcomers Orientation--init enabled more spouse attendance
- Managed DoDDs DSG Camp KUDO's event; integrated contact with base leaders/key svcs--spt'd 214 children
- Hosted Sr LdrShp Brkfst; brief'd key ldrs on core A&FRC prgms--arm'd key ldrs/1st Sgt's w/crit info to know
- Led SAI; ID'd needs f/new dormers; link'd w/dorm mgr/donat'd excess dish pks--sv'd $10K initial set-up costs
- Met KS resiliency trng rqmt f/remote GSU! Coord'd thru 423 ABG Lync connection--now rdy to spt community
- Serviced and supported 275 Amn through TAP mandates; ensured stellar 97%--exceeded AF 95% compliance
- Organized/coord'd first ever traveling LinkedIn event; 85+ prof photos/one-on-one profile consults completed
- Improved Newcomers Orientation; 21 Briefers/15 agency resources--promoted safety/awareness for 350 fams
- Led Career Planning Seminar for Mil Spouses; facilitated 28 experts--45 mil fams vectored for career success
- Budget pros! Mgd $93K GPC acct/funded 5 total-force supt prgms; key'd readiness for >4K AD/ret/fam mbrs
- Facilitated USAFA KS trng; briefed prgm revisions to 100% MEs/47 KS'/KSM's--drove CSAF KS initiative
- Managed employment distro list; linked w/local business ldrs--aligned 2.5K+ job seekers w/10K+ job leads
- Updated 100K+ AFFIRST detailed metrics; 100% on-time/accuracy--armed HQ/AFPC w/crit personnel data
- Briefed Informed Decision/SNCOPEC/NCOPEC/FTAC; 13 A&FRC core prgms detailed--350 Amn aware
- Hosted First Sgt's/Command Chief/CC Breakfast; supt programs insight--USAFA-wide impact >9K amn/fams
- Led USAFA casualty response; liaised w/AFPC/CENTCOM/USAFA ldrs--100% supt/benes to widow/family
- Cadet facing; planned/executed 10 mass PFR briefs--500+ AD/Cadets prepared for financial planning success
- Reaped 2015 Smart Conference principles; gleaned finance/leadership/resilience expertise for >4K clients
- Completed 8 hrs DCIPS-CM trng/webinars; upheld 100% USAFA Casualty Response & Reporting capability
- Briefed 110 deployers on 18 AF/DoD supt progs; hosted 8 events/>300 fam mbrs--USAFA/12 AORs msn rdy
- Revamped NEO prgm; crafted course material/reviewed 90 folders/taught 60 hrs--50 mbrs trained to execute
- Dvlpd wg elect sponsor package; coord'd with 17 facilities--saved wing $6K/increased distro rate by 50%
- Drove relocation program thru 35% manning shortage; processed 602 newcomers--executed 7th AF/CC KRO
- Crafted wg NEO plan; teamed w/8 units/incorporated in BSP--provided 7 AF with first wartime evac plan
- Initiated USO-2-Go/United w/Reading pgm; procured $15K/95 items--built resiliency opportunity for 2K Amn
- Created qrtly NEO Lunch & Learn Fam Initiative; coord logistics/food/marketing--enhanced readiness/17 fams
- Conducted 2K hrs MFLC counseling; high ops for 2.7K mil w/1 yr solo duty--reduced mbrs/family stressors
- Briefed 258 First Term Amn; offered 13 programs to Amn on personal growth/resiliency--molded future ldrs
- Executed AFAS fund disbursement; iss'd $9.2K emergency funds/12 cases--avoided financial debts/12 mbrs
- Hosted "B2B" program; 200 transitioning members assisted--mbrs prepared for business success after military
- Led Newcomer Orientations; process'd 2.8K new prsnl, 17 briefers--educated Airmen on 8 FW mission/stds
- Upheld DOD CAPSTONE rqrmts; prcssd 91 SM transitioning from the mltry--overall 95% compliant success
- Led mndtd TAP prgm; created 12 workshops on retirement/employment resources/entitlements--150 benefited
- Flawlessly conducted USFK/7AF NEO exercise FP15; trnd 25 NEO wardens--120 evacuees ready to evac
- Authored newcomer cultural briefing; 42 briefings/2.8K mbrs--prov'd skill sets needed f/cultural intergration
- Readied the Pack; delivered 513 consults/425 wrkshps/234 outreach evts--PACAF/IG's UEI "Best FSS Seen to Date"
- Tm'd w/Cmnty Flt; petitioned/secured $90K APF/free DMZ trips to all inbounds--directly linked 1.2K to USFK msns
- Piloted 8 FW's Reintegration pgm; coord'd 8 orgs/20 seminars--equipped 1.8K Amn for next PCS move/fam reunions
- Championed Daddy Doll pgm; requisitioned 100 vouchers for svc mbr's kids/$1.9K in free svs--eased dplymt anxiety
- Drove KRO/Newcomers brfs; hosted 17 inbound evts/17 orgs/7AF std met 100%--armored 1.5K battle-rdy WP prsnl
- Taught 3 TAP sems; instr'd 129 on USAJOBS, Resumes, Interview Skills--27 mbrs rcv'd civ O/CONUS employment
- Augmented UCC ops; tracked 65 mbrs/staffed crit data to EOC in 7 KAB/USFK Ex's; FSS prep'd to "Fight Tonight!"
- Diverse Jt Svc public edu pgm; prov'd mandated BRS tng for Cmp Carroll Artillery Brigade--1.7K USA Soldiers tnd
- Steered DoS/FW NEO pgms/Exes CC/FP; 55 mbr-tm/27 orgs/re-penned NEO pln--WP poised to acct 3.2K AMCITs
- Pioneered 1st-ever A&FRC/AFN radio spot; dvlp'd 24-pgm yrly sched--led Flt to winner's circle w/5 Sq/Gp qtr awds


- Spearheaded congressional DFAC tour; highlighted $900K in facility renovations--connect'd 21 troops w/ND Senator
- Develop'd storeroom internal controls; streamlin'd issuance/access f/ $49K rations--decreas'd inventory variance 15%
- Steered spec events; org'd 9 competitions/$1K prizes/65 athletes--deliver'd base 83% add'l events above AF qtrly std
- Oversaw FAC; exec'd 327 FAs/validat'd currency metrics f/3K tests--armed 17 CCs in 3 Wgs w/1.8K fit to fight Amn
- Piloted 1st fitness upgrade in 4-yrs; coord'd w/AFSVA/procured 11 machines/$36K equip--boosted QoL f/3.5K prsnl
- Revitalized FIP; liaised w/4 local gyms/5 PT instructors/enhanced workout prgms--decreased Wg FA failures by 35%
- Dedicated WIT mbr; authored 4 post-evaluation CCIP reports--supplied Wg leadership w/25 non-compliant findings
- Coordinated park district field trip; attained 80 tickets/$2K souvenirs/chaperoned 65 youths--lauded by local families
- Led Sq's 2 largest sections; mng'd food/fit ops/61prsnl/$62M infrastructure--servic'd 81K custs/awarded FSS NCOQ1


Dining Facility (DFAC)

- Intuitively directed PTL during fitness shortage; tested 250+ mbrs--ensured AF Reserve "Fit to Fight"/95% transition
- Single-handedly organized & complied 9 deployment folder for TFI spectrum exercise--war-fighter 100% compliant
- Attended 12-day Mortuary Tech course; assisted w/dignified transfer of Navy sailor--unfailing spt to Amn & families
- Assist'd CPR instr; cert mbrs to enhance life saving capabilities in military/civilian status--confirmed life saving skills
- Knowledgeable & Reliable! Prepared & served meals during UTA weekends--ensur'd QOL f/200+ military personnel
- Exemplary DFAC ldrship; educated 6 Amn on ServSafe procedures--resulted in zero health inspection discrepancies


- Showcased DFAC capes; hosted 14 events/4 DVs visits/12 unit/coalition BBQs--awd'd COA/coined by AFCENT/CC

- Alternate Sq WRM monitor; trained 2 Amn in Meals Ready-to-Eat sales process--$28K+ assets ready/secured

- Catered 5-star service to 50 DVs, fed 450K customers--supported 11K plus transients, fortified Afghan war effort

- Championed July 4th/Local Contractor Appreciation Day--honored 6500+ guests, improved Host Nation relations

- Cold Storage NCOIC; monitored 2.5K sqft chillers/safeguarded $650K rations--3M meals fueled 6.5K sorties

- Coord'd w/DOL & ABG/RM; secured $500K cook contract to backfill 9 deployed Amn--ensured no svc lapse

- Culinary drive & excellence!; led FSS team to the 2016 Kenneth W. Disney Award--NATIONAL RECOGNITION!

- Directed $4 Million Food Ops, 700K plus meals served-earned $1.6M plus Essential Station Messing funds

- Ensured use of progressive cooking techniques; eliminated waste by 50%--guaranteed food freshness

- Essential to success of DFAC ops; achieved over $300K of subsistence--supported over31K Moody consumers

- Excelled as DFAC NCOIC; filled manning gap/led 13 Amn/25 civilians w/56K meals served--vital JBLM spt

- Exemplary DFAC leadership; educated 11 Amn on ServSafe procedures--resulted in zero health insp discrepancies

- Expertly managed production logs; demonstrated innovative preparation methods--reduced plate waste to 15%

- Inspected, evaluated $2.5M food service contract; over 500 line items reviewed daily--100% compliance

- Led 150 contractors, 8 military in execution of $5 Million contract; prepped for future cutbacks, saved AF $70K

- Led 4 mil/10 OCNs ISO AFs 2d largest food ops; oversaw $24.6K contract/fed 24K patrons--fueled 31.7K sorties

- Led Wg hydration prgm; org'd distro f/218K G2 packets--rehydrated 3K EOG Amn/spt'd mx f/$10B war assets

- Maintained $175K subsistence inventory; planned menu/enforced progressive cooking--reduced food waste 10%

- Managed assigned contract workforce; directed ration storage, trash removal & water distribution--zero issues

- Managed Food Service Accounts for two dining facilites; exceeded AF goal of 3% savings, facility Best in PACAF

- Managed Manas Air base at A'La Too Dining Facility--supported 13K+ transients, facilitated Afghan missions

- Mng'd food production/inventory; processed 200+ orders--maintained 3% financial tolerance straight months

- Oversaw Flt Kitchen/daily coord w/Base Ops; 7.5K ground/flight meals served & delivered--spt'd 400+ msns

- Oversaw emergency DFAC repair; coord'd w/ 19 units, dev'd plan to feed 250 Amn--$169K proj done < 1 wk

- Provided no-notice humanitarian support; prepp'd meals f/Nepal earthquake emerg tm/75 mbr--enabl'd relief f/14K

- Revitalized 5 daily specialty items; boosted food variety w/healthier choices--customer sat rate soared to 91%

- Spearheaded food service for 1.8K Soldiers, Airmen, Marines & partner nation forces over a 3 month period

- Supported "Never Quit Never" 5K BBQ; 15 hrs prep time/800 lbs food worth $6K--record turnout/2K runners fed

- Trained 24 AF & Army personnel on field food preparation/sanitation/equipment, improved mess operations

- Trained Airman in the art of baking; over 300 desserts prepared each UTA--enhanced morale w/ safe healthy items

- Won ACC lvl John L. Hennessey award; led nightshift as shiftleader--all production logs accurate/shift praised

- Work center trainer; skillfully trained 2 AF Reserve NCOs/4 Amn/50 hrs of mentoring--100% CDC pass rate



Lodging

- Organizational master!; Mng'd billeting for 27 personnel/75K guests/186 rooms--maintained a 95% satisfaction rating
- Superbly executed APOE/ROM mission support; f/6 APOE rotations w/540 PAX--enhanced dplmnt & msn readiness
- Unparleled prtrship w/gov't agncies (DHHS, DOJ); 503 COVID-19 cruise passngers--zero issues return to normal ops
- Provided msn spt HHS/DARB relationship, readied 184 rooms for COVID response--2 mnth & $454k earn'd income
- Quarterback'd $673k renovation project; link'd w/6 orgs/arrang'd re-open w/ Wing--accountability saved USAF $20k
- Implemented COVID-19 mitigation; improvised multiple protocols/guidlines boost'd safety--safeguard amn readiness


- Mng'd lodging prgm; oversaw 1700 commuters mo--provided Airmen safe/clean lodging/lauded by CC f/prgm stds
- Drove civ ctr; forecasted, planned, mng'd, and executed $511K assigned ctr workforce--balanced 100% of accounts
- Lodging SME; briefed 200+ MSG Ldrs/mbrs on new Amn double occupancy prgm--spt'd CC s cost save initiative
- Appointed 315 FSS UDM; oversaw 50+ virtual deployment folders--ensuring unit-wide deployment readiness cap
- Rectified ALRS sys deficiencies; ID'd/fixed errors w/Amn time--coined "Outstanding Performer" by 315 AW/CCC
- Facilitated hotel ctr spt; coordinated/reassured stable POC f/35 local hotels--enhanced military/community relations
- Delegated 315 FSS Safety Rep; utilized risk management principles prior to 315 AW Wingman Day--zero mishaps


- Lodging op mbr; lodged 1.5K warfighters/219K bednights--preserved $28M assets/supt'd 2.4K sorties/awd'd Oct ToM

- Assisted w/EFS beddown; billeted 753 prsnl/primed f/14 F-16s--enabled rapid combat threat & exploited 1.7K targets

- Executed DRMO; conducted disassembly/disposal EFSS equip--facilitated removal 8K lbs/400 sqft returned to WRM

- Conducted QAE/FP role; escorted 3 OCN's/devoted 600 hrs--secured base prsnl/zero security incidents/spt'd $2M kt

- Aided lodging refurb project; led 2/discarded/replaced 600lbs furnishings--enhanced resident QoL/coined by ELRS/CC

- Supported warehouse cleanup project; accounted f/$87K inventory/discarded 3K lbs debris--expanded storage cap 60%

- Assisted w/AF postal distribution; processed, sorted & dispatched 1.5K lbs of mail--ensured delivery to 9 AJAB units

- Patrolled 272 lodging facilities; conducted 124 checks/rectified 45 issues--assured safety/sanitation/security f/residents

- Supported front desk ops f/busiest tanker Wg; handled 6.9K reservations/4 bldgs/92 rms--generated $1.2M in revenue

- Partnered w/ODR; mng'd 24-hr FAMCAMP call svc f/19 sites--generat'd $52K in rev/2.9K AD/Retiree campers aid'd

- Aided in lodging warehouse revamp; organized/DRMO'd >4K items--established accountability of $25K inventory

- MANG lodging program; mng'd/budgets $32k for 300 rooms a month for Airmen--Airmen have safe/clean lodging

- Vol'd 9 hours at Slam Attic; led/operated front desk ops & organized facility stock items--spt'd 9K AUAB prsnl

- Working on procurement of MAFB dorm for MANG lodging; will house 104 Amn--projected cost saving $20K

- Handled dual phones/conference room reservation books and programs--supported 30K+ customer svc base

- Oversaw $8.2M lodging operation w/ 172 bed spaces, five separate facilities; produced $2.1M annual revenue



Fitness/Gym

- Wing PTL, directed fitness assessment cell, administering 2k fitness tests ensuring base fit to fight standards are met

- Rearranged weight room layout; moved 326 pieces of equipment/accessories--reduced safety mishaps by 12%

- Execut'd weight rm remodel; assist'd 40 prsnl/mov'd 68 pcs eqmt--renovat'd 8008 sq ft facility/33k project/100% sat rt

- Managed 18 unit Fitness SAVs; identified and remedied 30+ program deficiencies--brought WG to 100% compliance

- Complied w/Fitness Access prom; briefed & registered 3K personnel f/after hrs--provided 3 Wgs w/unlimited access

- Led front desk ops; provided fitness orientations/briefs to 400k annual patrons--97% customer satisfaction rate

- Managed $12K+NAF resale ops; 100% cash/reciept validations--zero descrepancies during quarterly AF audit

- Managed two fitness centers, fitness/sports activities, 300K customers/yr; directed fitness testing for 3.8K Amn



Exercise/Mobility

- Inspected 6 sections within 315th Airlift Wing; assuring 100% AF compliance--Awarded outstanding WIT inspector!
- Team Player! Professionalism and expertise assisted FSV earn "Superior Team Award" for 2018 UEI CAPSTONE"


- Constant Vigilance '16 Ex UCC rep; deployed 3 pax/2 cargo pallets--ensured vital FSS B2 nuclear mission support

- Coordinated Home Station Training Classes; sharpened Amn war fighting skills--delivered deployment ready 3MO's

- Participated in MOBEXs; briefed and processed 200+ personnel/5sqs--maintained Team Pope-Ready now

- Cmbt enabler; validated 1.5K COCOM rqmts/equipped $10K in pro gear--prep'd 21 FSS warfighters for AEF 5 msns

- Coordinated w/5 commands/4 agencies, results: 50 pre-deployment briefings 650 warfighters--missson ready

- Completed all required Exercise Evaluation Team member training in record time--fully trained in one month

- Managed 20 hrs HSRT; provided training/guides/testing to 30 personnel--armed wing w/educated warfighers

- Supervised 3 military members, accounted for 30+ TCNs nightly--ensured zero Force Protection incidents

- Interim CGSC UDM; guided 23 FGOs/facilitated 300 PCS/AEF trng hours--0 DRI discrepancies/O-6 director lauded



Misc

- Championed Sq MICT pgm; manag'd 33 SAC/624 items/99.7% compliant--reduced observations by 50%/zero critical

- Authored Flt's NAF spend pln; obligated $203K f/130 events/awd'd $2.5K prizes--boosted espirit de corps f/AJAB tm

- Conducted S&R trng; organized 4 inter-agency instructors/46 students--mbrs equipped to execute & respond <4 hrs

- Attended 5-day Mortuary Tech course; assisted w/$60K in benefits for 3 AD case--unfailing support to Amn/families

- Led FSS VCO pgm; established training for OGMVC/maintained 15 vehicle fleet--met 105 reqmt's 100% compliant

- Worked A & FRC outreach progams; Breakfast with Santa and Army Family Covenant--elevated AMN morale

- Executed $320K in EOY funds for 16 activities--proposal garnered $48K USAFE funds for new Club storage

- Filled 3 vital club ops billets <2 wks; positions classified/1 day--profitability up 63%/goal met 1st time/4 yrs

- Built Partner Capacity/20 hrs/Italian; dev'd Cmd Language Prgm for base Amn--earned SAF/IA spt, 2/2 DLPT

- Provided leadership/oversight of $20.7M APF and NAF budget with $14.2M in annual revenues and expenses

- Appoint'd by 43FSS/CC to investigate possible security incident--attained on-the-spot corrective actions

- Performs assigned duties in sufficient/equable manner; as bldg mgr ensured workorders were 100% submitted

- Master Resilience Instructor; instructed FTAC/MRTA/1-Day course--trained over 95+ Team Pope members

- Maintained $300 daily fund; processed 5K guests with no discrepancies--mastered duties w/ minimal training

- Planning team member; assists in yearly Services training plan--Amn know what to expect when arriving each UTA

- Unit VTNCO; trained 6 personnel on forklift/certified 25 off-base drivers/mng'd $1.5M vehicle fleet--zero msn loss

- Volunteered 40+ hrs on local national village/school vists--strenghtened relations between community/Manas AB

- Volunteered for 3 consecutive AEF Deployments--excellent dedication and service to nation's values





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